The truth of the modern business world is that the business owners compete with each other and seek new possibilities all the time to defense own leading positions on the market. So, if you wish best for the company, don't ever forget that the client is a king and you must have the ability to meet and satisfy his needs it is a robust key to victory. As strong are your relationships with the customers, as strong and successful will be your business.
According to statistics, 91% of companies with over 11 employees used CRM in 2018, and 50% of those with 10 employees or less. Therefore, it is strongly recommended to start using CRM as a strong weapon and a kind of cornerstone.
So here appears an essential question.
How to choose CRM that will help you instead of becoming a burden?
You may surf the Internet looking for an answer or continue reading our review of Top free CRM software.
But firstly, let's clarify what does the term "free crm" means.
Free CRM is a common name for two types of no-cost systems:
- freemium CRM;
- open source CRM.
Whatever, each free CRM type has several cons and pros. So, let's take a look at those.
- Freemium CRM is a limited edition that usually har an ultimate functionality like a limited number of free users, data storage size, contacts, add-on settings, access to the support service, etc.
- Open source CRM is a full-featured solution with no limits but with some specifics: most companies are obliged to hire a specialist (team) or undergo additional training to install and adjust such one CRM. However, this inconvenience gives you a possibility to accustom the platform accurately to your business requirements.
Which one Free CRM to choose? Compare and take yours
Unfortunately, no one can say for sure which CRM is the best because of the ideally suited to one company, may be unacceptable to another one.
So you have to learn more about various free CRM tools and decide which platform is yours.
1. Hubspot CRM
The main advantage of Hubspot is that it is a full-featured free CRM. Means you may use all its features for no cost.
Also, the platform was certified by Financeonline as one of the top 5 Content Management Software products, 50 Sales Software products, 50 Marketing Software products in 2018, and was graduated with Expert’s Choice Award in 2017. The solution intends a set of productivity for the sale vendors, service providers, small and mid-sized businesses. It helps to obtain complete sales information and close a number of deals quickly and wisely. Another great feature of Hubspot is its simple navigation and an intuitive interface.
Besides, the CRM lets you keep up to 1,000,000 contacts, users, storage without any expiration date and hidden payments that makes a free version of Hubspot suitable for both enterprises and startups.
Insigtly os an end-to-end service. The platform has a casual package and seems to be one of the most widely used CRM solutions.
The system’s free version is well-suited for private entrepreneurs and small businesses.
Unlike Hubspot, it is a freemium CRM. So, if you are want to receive a vast of features, pay attention to Insightly.
You can use the free version for up to two users, 2,500 contacts and receive 200 MB data storage. Also, you will get access to basic sales tools, social media, and online communities.
But for the advanced options, you will have to buy an update starting from $29/user/month (billed annually).
3. Zoho CRM
Currently, it is one of the popular free CRM for the below-listed reasons. The solution manages relationships, leads, e-mails, and provides complete automation of sales.
It suits best small and medium businesses, private entrepreneurs, retailers and service industry needs.
Zoho CRM is free for up to 10 users and allows to have the data storage up to 1GB. Also, you will have access to the integration, support, project management, and a professional analytics board.
To get access to additional features, you can buy a paid edition starting from $12/user/month (billed annually).
Bitrix24 is a great solution for collaboration. It is a very compact solution with complete access to all the primary functions.
The system can help you to merge all your contacts in one dashboard, administer them and send emails directly from CRM. Besides, you will be able to manage projects, use video chats and an in-house social network.
Bitrix24 is recommended for small/medium-sized teams and is much suited for sales.
As for the free version, you will get full access to all features for up to 12 users and 5 GB storage.
Otherwise, the paid solution versions do exist, but the difference between them and the free version is small: mainly it depends on the number of users. So, if you want to get more, the price begins at $39/user/month.
Capsule CRM is great through its social media leads.
The platform can help you to convert customer's relationships into the sales opportunities, create contact lists, import and classify users by interaction, get statistical reports, track social networks, and store the customer history.
Capsule CRM is suitable for the private entrepreneurs, small/medium teams and social network retailers.
SuiteCRM has a very flexible deployment that makes it one of the best free CRM software. It is an open source platform that helps to perform non-common CRM tasks. This solution is admitted for its possibility to use it in both private or public cloud that is hosted on Amazon servers.
The SuiteCRM can help users to get complete statistics for the customers, increase sales and conversions, and improve customer care. Another great platform feature is that you and your team can communicate and get the data access easily.
With regard to who is assigned a solution? Then, for everyone (it reliably serves small teams and large and experienced groups).
In the long run, SuiteCRM is free with no any paid plans or hidden maintenance costs. That is, all the features listed in the offer are available for free.
7. vTiger CRM
The vast array of very standard features makes vTiger CRM one of the best free CRM software.
It is a Sugar-based open source CRM. At first, vTiger CRM was a part of SugarCRM, but later they became a separate platform. The platform's advantage is its wide range of features, including inventory tracking, billing and project management capabilities. By the way, those are quite unusual to search in other CRM systems.
The system offers a free version, it could be called a shareware freeware. This, the solution will prompt you to install the configured version of Ultimate for $30/user/month, and only after that, the user can go to the unpaid plan.
8. Agile CRM
Agile CRM is one of the best free CRM software because it is an All-in-One CRM. The platform is a novice on the CRM market, but it gains momentum and positive reviews very fast.
The system has many features, including lead, custom data fields and the ability to track email. Because the solution is developed as the "loving small business" one, its primary user is precisely this market segment.
As for the Agile CRM price matter, the free version allows having up to 10 users and 1000 contacts, the marketing and service functions, unlimited transactions, and documents access.
In case your business is growing, and you want to get additional features, then upgrade the tariff plan to start at $8.99/user/month.
The Final Notice
So, as you can see, free CRM systems can be good as well as the expensive ones.
Also, it is recommended to switch a part of the business information from the solution you are using now, CSV or Excel files to the desired system during the free sample Data Migration.