These days to build-up a good, strong company you have to be well acknowledged with all trends that IT provide. Now, being smart, fast and mobile also has to be reinforced along with all the possible heading internet tools. If you are already involved with integration, you have to be versed in application programming interface (API), that gives access to connect and essentially communicate with other programs.
Going Up to API Integration
Now that legacy of application integration strategies fit business's needs, the use of API is growing rapidly. Establishing a proper connection within different applications will bring your business numerous benefits such as higher employee productivity, improved customer service, increased revenue, and cost-efficiency, etc.
5 Steps to Agile Your Workflow
It is not a secret that users say app’s integrations sometimes are not working, so that customers and end users are disturbed, what can affect your application. Along as your users depend on integration to continue running, we recommend some prompts.
#1 Collecting the integration usage data
When you do not measure your integration stats, or even feed the data into your application teams’ daily application performance monitoring tools (APM), you lack user experience data. Make your integrations become a part of your core application by involving of data usage from the interaction. Compose your support team to understand usage patterns so that they could establish a proactive support for your client’s integration.
#2 Keep Your App Healthy
Don’t get too overexcited with checking. Sometimes doing less opens you more. With frequent Health Check, your app will not get the blame when things are going wrong. What we recommend, is to provide an automatic check for integration of your apps so it can determine whether your connection or app are at fault.
#3 Get Things Done in Time
Some endpoints honestly are very slow, but don’t be in a hurry to jump into the complaining train. The problem solving for your operations team is to understand the response time from the endpoint, to again isolate your application's performance vs. the performance of the endpoint you are connecting to. To avoid the slow response, you can both implement a cache or use any other machinery to improve your performance.
#4 Use Tags on Usage Data
Tags are very helpful, and they can ease your life. Tagging your usage data enables rapid filtering of your logs, you can also make a quick research how many logs you did per month and to isolate and debug issues. If you want to enrich your reporting and dashboard experience, tags are vital for those activities.
#5 Error Responses
If you don’t want to lose any information, you should standardize to the error responses your application is currently running on, unless your operation team will have time to research every vendor’s error code. By normalizing the error code, your crew will faster understand and react to errors.
Ever struggle to get your work past that point of good and over to great? It takes a lot of thought and consistency to get there. We hope that revealing some useful advice will help you not only better to cooperate but also improve your work with API integration. If you are interested in building integration with CRMs, feel free to schedule a consultation with our expert.Schedule a Consultation
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